Brand New Products:
- All items are sold as described.
- Any discrepancies in quantity or condition must be reported within 3 days of receipt.
- All sales are final; returns or exchanges are not accepted unless the product was not received.
- Warranties, if applicable, are provided exclusively by the manufacturers.
Preowned Products:
- All items are sold as described.
- Report any discrepancies within 3 days for a replacement, subject to stock availability.
- A 20% restocking fee applies to returns, and shipping costs are non-refundable.
- Items that are damaged or missing original packaging will be refused.
- Products sold “AS IS” are not eligible for return, exchange, or claims.
- All items have been tested and are R2 ready for reuse or resale.
- Customers agree to cover all collection costs, including attorney fees.
Retail Return Policies for Electronics
General Return Policy:
- A valid receipt or proof of purchase is required for all returns.
Defective Products:
- After 30 days, defective items may be covered under the manufacturer’s warranty.
Restocking Fee:
- A 15% restocking fee may apply to opened items that are returned, except in cases of defective merchandise.
Non-Returnable Items:
- Certain items, such as software, opened accessories, and clearance products, are non-returnable once opened.
Final Sale:
- Items marked as “Final Sale” are not eligible for return or exchange.